okwe Responsible Gaming — Your Protection is Our Commitment
okwe believes that entertainment should always be controlled and enjoyable. Our responsible gaming tools help you play within safe limits.
Why is Responsible Gaming Important?
Online betting and casino games are a legitimate form of entertainment, but they bring real enjoyment only when you play consciously and in a controlled way. At okwe, we want every player to enjoy the entertainment — without any pressure or financial harm.
Responsible gaming means setting your budget before you play, deciding on time limits, and maintaining a balanced mindset whether you win or lose. We have built tools into our platform to help you achieve this. These tools are free and available at any time.
We want to be clear: okwe is only for individuals who are 21 years of age or older. Minors opening accounts or playing games is strictly prohibited. Our verification process ensures this.
If any of the following applies to you, get help now:
- Spending more money than your budget allows
- Placing more bets to try to recover money you have lost
- Prioritising gaming over family or work
- Feeling unable to stop playing
- Betting with borrowed or loaned money
In such a situation, contact our 24/7 live chat immediately or activate self-exclusion.
Our Protection Tools
Setting Deposit Limits
You can set your own daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, and increasing it requires a 72-hour waiting period — which protects you from impulsive decisions. Minimum deposit is ৳200.
Time-Out
If you want to take a temporary break, you can set a Time-Out from 24 hours up to 30 days. During this time no bets can be placed from your account. Your account is automatically reactivated once the break ends.
Self-Exclusion
Choose self-exclusion for a long-term break. You have the option to lock your account from 6 months up to permanently. If you attempt to open a new account while excluded, it will be automatically closed.
Bet and Loss Limits
Beyond deposit limits, you can also set a cap on how much you can lose within a given period. Once this limit is reached, the session will end automatically.
Session Timer and Reminders
Keep the session timer on to track how long you have been playing. After a set time you will receive a notification reminding you that it is time to take a break. This is one of the most effective habits in responsible gaming.
24/7 Support and Advice
If you are having trouble staying in control of your play, our dedicated responsible gaming support team is available around the clock. Contact us via live chat or email in Bengali — with complete confidentiality.
How to Use the Tools
Log in to your account
After logging in to your okwe account, go to "Account Settings" or the "Responsible Gaming" menu. All protection tools can be found together there.
Set your limits
Set your daily deposit amount, weekly loss limit, and the duration of each session. Choose realistic limits that reflect your financial situation and lifestyle.
Activate the limits
Pressing the "Confirm" button will make the limits take effect immediately. While reducing a limit is instant, increasing one requires waiting a set period of time — this is intentional.
Activate self-exclusion if needed
If you feel a stronger step is needed, choose the self-exclusion option. Set your preferred duration (6 months, 1 year, or permanent). Once activated, your account will be locked and no bets can be placed during that period.
Contact support
If you have trouble using any of the tools, or are concerned about your gaming behaviour, let us know via our 24/7 Bengali live chat. Our trained team will help guide you in the right direction.
The Core Principles of Responsible Gaming
Responsible gaming is not just about using tools — it is a mindset. okwe wants every player to follow these core principles:
Set your budget first
Only spend money that, if lost, will have no impact on your daily life. Place bets from your entertainment budget after covering all necessary expenses.
Do not try to recover lost money
Placing more bets to recover losses from a session is dangerous. Each session is independent — losing today is no guarantee of winning tomorrow.
Treat it as entertainment
Do not think of playing on okwe as a source of income. It is entertainment — think of your gaming budget the same way you think of money spent on a film or a meal.
Take regular breaks
Playing for long stretches at a time causes mental fatigue and reduces your ability to make good decisions. Take at least 10 to 15 minutes off every hour.
Do not play under stress
Avoid betting when you are feeling sad, angry, lonely, or under pressure. In these states your decision-making ability is reduced and the risk of overspending increases.
Let your family know
Letting a trusted family member or friend know about your betting habits is a healthy step. They can warn you if needed.
Protection of Minors
okwe strictly enforces the 21+ age requirement. Age is verified at registration and before the first withdrawal. If a minor attempts to open an account, it is closed immediately and any associated funds are returned.
If there are children or teenagers in your household, make sure they cannot access your okwe account. Use a password on your device and always log out after each session. Parental control software can also be used to restrict children's access.
By registering on okwe you confirm that you are at least 21 years of age. Registering with false information will result in your account being permanently closed and any winnings being voided.
Get in Touch with Support
Responsible Gaming Support Team
Having trouble controlling your play? Unable to stop betting? Or want to speak to us on someone's behalf? Our dedicated support team is ready to assist in Bengali 24 hours a day, 7 days a week.
All communications are kept completely confidential.
Enjoy safely, with responsibility
Enjoy your favourite games on okwe within your limits.